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What is Welfare Notes?

Welfare Notes is Satchel One’s built-in tool for recording and managing student welfare information. It gives teachers, SENDCos and pastoral staff a secure, central space to log concerns and share relevant details with the right colleagues—accessible from student profiles, seating plans and key reports.

Part of the award-winning learning platform

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Use seamlessly alongside other Satchel One apps

Seating app icon, part of Satchel One Behaviour app icon, part of Satchel One Timetable app icon, part of Satchel One Attendance app icon, part of Satchel One Documents app icon, part of Satchel One

Share key student information quickly and securely

Welfare Notes ensures that staff have the right information at the right time to support students effectively—without relying on paper forms or scattered systems.

  • Add notes on medical needs, behavioural concerns, safeguarding issues and more
  • Control visibility of each note—private or shared
  • Attach supporting documents like EHCPs or care plans

Always accessible, never visible to students or parents

With built-in privacy controls, Welfare Notes helps staff manage sensitive information with confidence. Only authorised staff can view or contribute, and all entries are time-stamped and tracked.

  • Notes are never visible to students or parents
  • Teachers receive notifications for new notes relevant to their class
  • Easily track who has viewed each shared note

Support vulnerable students across your school

When safeguarding information is easily accessible, it’s easier to act early. Welfare Notes integrates across Satchel One so staff can use welfare context to inform decisions—from seating plans to behaviour strategies.

  • View notes directly in Seating and 360 Reports
  • Pin critical notes for quick access
  • Automatically notify SENDCos when notes are created

Why Welfare Notes?

  • Built into Satchel One’s cloud MIS
  • Strengthens safeguarding and student support
  • Secure, efficient and GDPR-compliant
  • Designed for SENDCOs, DSLs, tutors and teaching staff
  • Keeps staff aligned around vulnerable pupils’ needs

Work with an award-winning company

Satchel is an award-winning company that currently works with over 4,500 schools globally and is recognised annually for our innovative products.

2024 Finalist
Learning Excellence Awards: Learning management systems

Satchel 2024 Finalist  for Learning Excellence Awards

2023 Winners
Response to Covid-19

Satchel win best in category at learning excellence awards

2021 Winners
Whole School Aids for Learning, Teaching & Assessment

Bett logo showing Satchel as winnders of Whole School Aids for Learning, Teaching & Assessment in 2021

2020 Winners
School Business Category

Teach Secondary Awards Logo showcasing Satchel as 4* winners in the School Business Category in 2020

2019 Winners
Edtech Innovator of the Year

The Techies Awards Logo showcasing Satchel as winners in the Edtech Innovator if the YEar cateogry in 2019

2018 Winners
Whole School Aids for Learning, Teaching & Assessment

Bett logo showing Satchel as winnders of Whole School Aids for Teaching, Learning and Assessment in 2018

2017 Winners
Secondary Resource or Equipment - Including ICT

ERA winners logo from 2017 showing Satchel as winners of Secondary Resource or Equipment including ICT

2017 Winners
Education Company of the Year

The Assignment Report logo showcasing winners of Education Company of the Year, awarded in 2017

2017 Winners
Digital Innovation in the Public Sector

Digital Entrepreneur Logo showcasing Satchel as winners of Digital Innovation in the Public Sector in 2017

2016 Winners
Upscale

Tech City Logo showing Satchel as part of Upscale in 2016

2016 Winners
EdtechXRise All Stars award

Edtech X Europe Award Logo showcasing Satchel as winners of EdtechXRise All Stars award in 2016
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Book a walkthrough

Want to see how Welfare Notes supports safeguarding and pastoral care? Book a no-pressure demo with our team today.

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